Our Terms & Conditions
Definitions
Chosen Delivery Date: A date chosen by customers when our items are to arrive.
Event: Occasion at which items are intended to be sold.
Faulty: Items returned that have been inspected and confirmed faulty.
Minimum Order Quantities: The minimum number of an item that can be ordered, as shown on our website.
Special arrangement: An arrangement made between the customer and us at our discretion.
Orders
All orders must be placed via the internet. Late orders are by special arrangement at our discretion. Individual items are ordered by minimum order quantities and multiples thereof. Orders other than by minimum order quantities are by special arrangement.
Payment
Please use your order number RCxxxxxxx as a reference.
Orders can be paid for by:
BACs directly to our HSBC account: Sort Code 40-43-35 Account 51421352
Pay Pal (Coming Soon)
Cheque, made payable to: Firefly Illuminations Limited and sent to:
Firefly Illuminations Ltd, 97 Netherstreet, Bromham, Chippenham, Wiltshire SN15 2DP
Delivery
Delivery options, speed and area, must be selected on the drop down when ordering. Standard charge is by a courier service of our choosing includes tracking. Northern Ireland is via Royal Mail Standard Parcel 3 day service £41 insurance included. Southern Ireland is by special arrangement only. Normal service is two day delivery, “Next day” and “Weekend” delivery will incur an extra charge. Orders will be dispatched on receipt of payment.
FireFly Ltd - The UK's Premier Supplier
LED Lantern Lights, Lantern Lights